Help

Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. The various types include different durations and entry types. Make sure to choose the one that matches your travel plans.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport, using letters A-Z. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches the date of birth listed in your passport.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Enter your passport number exactly as shown on your passport. Include all letters and numbers without spaces.

Select the date your passport was issued. This must match the issue date printed on your passport.

Select your passport expiry date. Make sure your passport is valid for your planned travel duration.

Application Tracking

Where is my application right now?

Sign in to your account and view a live status board. Below, we explain exactly how it works and what each status means.

Status Board

REF-2024-A8X4Approved
REF-2024-B2K7Pending
REF-2024-C9M1Approved

How to Track

Four simple steps

1

Sign In to Your Account

Use the email and password from your application. Forgot your password? Use the reset option.

2

Open Your Dashboard

All applications you've sent appear here, each with its current status and reference.

3

View Application Details

Click any application to see all the details you've shared and any notes from the review.

4

Turn On Notifications

Enable email alerts in your settings to get an update the moment your status changes.

Status Legend

What each status means

Authorization Approved

Your ESTA has been approved. You're authorized to travel under the Visa Waiver Program. Keep your confirmation accessible during travel.

Pending Review

Your application is being processed and requires extra time. This is normal and not a problem. Check back periodically.

Travel Not Authorized

Your ESTA was not approved. You may need to apply for a visa through a U.S. embassy or consulate. Our support team can help you understand next steps.

Expired

Your ESTA has passed its validity period. You'll need to send a new application before your next U.S. trip.

What to do after approval

Save Your Confirmation

Download or print your ESTA approval. Airlines verify electronically, but a copy gives peace of mind.

Verify Your Details

Double-check that all information matches your passport — name spelling, passport number, etc.

Note Expiration Date

Typically valid for 2 years or until your passport expires. Mark it on your calendar.

Understand Entry Rules

An approved ESTA does not guarantee entry. Final decision is at the port of entry.

Common tracking questions

I lost my reference number.

Contact our support team with the email used during your application. We can help you retrieve it.

It's been pending a long time.

Some applications need extra time. If your travel date is approaching, reach out to support.

Can I check someone else's status?

For privacy, status is only viewable by the applicant using their own credentials.

What if my application is denied?

You may still be eligible by applying for a visa through a U.S. embassy. Support can guide alternatives.

Sign in to check your status, or start a new application.

Sign In to Check StatusBegin My Guided Form

We are a private third-party service providing assistance with U.S. ESTA applications. We are not affiliated with the U.S. Government or any official agency.